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Create a Claim

Please answer the questions below as completely as possible

Please provide the Kora Sales Order # or the Client Purchase Order Number below.
Photos of damage, packaging, bill of lading, etc.

In an effort to help expedite your claim, please include the following types of attachments based on claim type.

  • If your item is damaged please attach detailed photos of the damaged piece as well as the carton labels / packaging.
  • If your item is missing or the incorrect item was delivered please attach a copy of the bill of lading (BOL) from the carrier.