Claim Form

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Please answer the questions below as complete as possible

Claim Type *

Receiving claim — damage found at or shortly after delivery

Warranty claim — issue developed later in use

Company Name *

Project Name

Designer or Buyer Name *

Phone Number *

Email *

Kora Sales Order Number *

Reference Number

Vendor *

Item Name *

Quantity *

Delivery / Install Date

When did you first notice the damage?

How was the item stored or used between delivery and noticing the damage?

Describe the issue in detail *

Full Photo *

Circle the damaged area. JPG or PDF only.

Close Up Photo *

Circle the damaged area. JPG or PDF only.

Package Photo

Package Photo — all sides, if still available. JPG or PDF only.

Packaging no longer available

Bill of Lading document

Not available / item was not freight-shipped

Original Ship To Address:

Purpose of claim *

Replace

Repair

Refund

Parts

Where should the replacement / parts ship? *

Drop ship directly to client

Ship to receiver / warehouse

Ship To Name & Address

Anything else we should know

Submit